Chapter 1

A Systems Analysis Study on the

Sales and Inventory system

of CATS MOTORS INC.

Presented to the

Computer Applications Program

School of Management and Information Technology

De La Salle – College of Saint Benilde

In Partial fulfillment of the

Requirements of the subject

Systems Analysis

Submitted By:

Sison, Joanna Claire

Lao, John Anthony

Gaspar, Maria Czarina

PeAguirre, Dennis

SYSADES-C0D

Jan’10

Submitted To:

Mr. Joseph Jonathan Sale

Chapter1 – Organizing for improvement

Cats Motors Inc.

Your convenient access to high-quality premium vehicles at flexible payment terms.

Location:

1008 EDSA Greenhills, San Juan 1502, Metro Manila

Company Background:

The company’s objective is to give customers well maintained cars from reputable sources. Innovate cars and sell cars which the customer would like to have with affordable prices.

Mission Vision:

·          World class employees bounded by Mercedes-Benz Marque of Distinction,

·          100% Commitment to CS1 (Customer Satisfaction #1)

·          and to be the no.1 luxury car company in the Philippines.

The company has approximately 2,500 regular customers.

And has several competitors like Hyundai, Toyota and Ford Motors.

ü  They offered services such as inspection, maintenance and repair of cars and 24/7 Emergency Roadside Assistance. Their target market are people who are car enthusiasts, people who are in a upper class and people that goes to high class vehicles.

“ We take pride in offering only well-maintained vehicles from reputable sources. All pre-owned vehicles undergo a comprehensive 115-pt mechanical and appearance inspection prior to accepting the unit. We ensure that all vehicles conform to strict standards which include the inspection and maintenance of all major vehicle systems such as brake, engine, steering and suspension, tire, wheel and exhaust systems, as well as the vehicle’s interior and exterior. “ – CATS (www.catspreowned.com)

Team Activity 5

Check List based on the Guidelines to follow in the documentation of CHAPTER 1: Group Activity #5 (by Project Team/Company) Section: COD Date: Dec11’09 Your Self Assessed Chapter1 Grade  Your Self Assessed Participation Grade (0-100) Company name: 1 Leader: Sison, Joanna 100 CHAPTER 1 REFLECTION and ASSESSMENT Form your project team and reflect on Chapter 1 draft and fill up the checklist below. Reach an agreement to comply with the tasks that you must deliver. 2 Notes taker: Gaspar, Czarina 100 3 Member: PeAguirre, Dennis 100 4 Member: Lao, John 100 5 Member: 100 Instruction: Check on the  box before each item if you were able to satisfactorily include the item in your Chapter 1. I. Chapter 1 – Organizing for Improvement • Company Background Should contain the following: 1. Company Overview (Official Name, Address, Line of Business of the company) 2. Company Logo (if applicable) 3. Mission/Vision of the organization (what are its major strategies/aims) 4. Company History 5. Products and Services 6. Competitors 7. Number of Customers (regular customers or average number of customers) 8. Number of Transactions (estimated) 9. Organizational Chart (with number of personnel per Department if applicable) • Statement of the Problem 10. Point out the critical business process your study focuses on. 11. Start this section with a paragraph containing the general problem followed by a bulleted list of specific problems. Your study must be HOLISTIC and therefore must consider problems that may arise on the areas of Information, Manpower, Machines, Methods, Materials, and Money. 12. Focus on the root problems and other consequences of these problems. 13. Explain why this process/system was selected in terms of its importance to the company or department in achieving its goals. 14. Remember: This section should justify why you think this study is substantial. • Objectives of the System 15. This section should contain the goals of your study or proposed system. 16. Describe the improvement targets for effectiveness, efficiency and adaptability. 17. Start this section with a paragraph containing the general objective followed by a bulleted list of specific objectives. Each specific objective must address a specific problem for a more holistic assessment. 18. Answer the question “How will you address your problems?” for your general and specific objectives. Some aims you should keep in mind when formulating your objectives are given below. For example, “How will we achieve cost reduction and avoidance?” or ”How will we reduce errors?”. The answers to these should be included in your objectives. Tangible Benefits: 19. Cost reduction and avoidance 20. Error Reduction 21. Increased Flexibility 22. Increased speed of activity 23. Increased speed of reports 24. Improvement of management planning and control 25. Opening new markets and increasing sales opportunities Intangible Benefits: 26. Competitive necessity 27. Improved organizational planning 28. Increased organizational flexibility 29. Promotion of organizational learning and understanding 30. Availability of new, better or more information 31. Ability to investigate more alternatives 32. Faster decision-making 33. Information processing efficiency 34. Improved asset utilization 35. Improved resource control 36. Increased accuracy in clerical operations 37. Improved work process that can in turn improve employee morale 38. Positive impacts on society • Significance of the Study 39. Explain the importance of the study in the critical processes pointed out in the Statement of the Problem. 40. Explain, in paragraph format, the significance of the study to the user, department, company, and to the group. • Scope and Limitation 41. Define the boundaries of your study. Explain which general processes you examined and which related processes you did not include. For example: say you are doing a patient monitoring system; indicate that you confined the study to the monitoring of patient appointments and payments, and the records of clinic fees and monthly dues are not included. 42. Each specific objective was analyzed for specific scope and limitation. • Definition of Terms  42. Define terms and acronyms used in your study. For example, the acronym NCR refers to National Capital Region; OCR refers to Official Customer Receipt. Please state the reasons for not complying with the required outputs for this chapter. Please refer to the item before explaining. Item# Reason(s) for not complying with the required outputs 4 and 8 For we cannot find any history of the company. But if possible, we’ll try to add the history if we’re able to get the history from our connection to the company. And also, for number 8. 42 Because we do not have any acronyms that are used for this study.

CATS Motors Inc.